Prohibited items All items listed below (or any item similar in description or content) are permissible with prior approval by UK Mail.

•  Dangerous goods including LQ
•  Lithium batteries by air
•  Alcoholic beverages
•  Perishable items
•  Food stuffs

For clarity, Dangerous Goods are substances or articles that can pose a hazard to the health and safety of people or may cause damage to property or the environment (in the event of a leak or spillage). All items listed below (or any item similar in description or content) cannot be carried under any circumstances by UK Mail.

•  Animals, animal parts, livestock and insects
•  Antiques
•  Artwork
•  Bullion
•  Cashiers or travellers cheques
•  Cigarettes (tobacco and tobacco products)
•  Credit or debit cards
•  Currency
•  Drugs (prescription and medicines)
•  Firearms
•  Important documents (passports, tenders, share and option certificates)
•  Jewellery or valuable items of wear
•  Money orders
•  Negotiable instruments in bearer form
•  Plants (including living plants, parts of plants, fruits, vegetables and seeds)
•  Precious stones or metals
•  Stamps
•  Unprotected furniture
•  Weapons, explosives and munitions

Important: This list is not exhaustive; it exists as a rough guide only. Please check our terms and conditions for more accuracy. Dangerous goods As a shipper it is your responsibility to know exactly what is in your products. It is also your responsibility to ensure the goods are declared accurately. UK Mail will only carry dangerous goods which are packaged, marked and labelled in accordance with the Limited Quantities exemptions ADR or which are packaged, marked and labelled in accordance with a specific Special Provision which exempts the goods from the requirements of ADR. Items which UK Mail will not accept are: Class 1 (Explosives except 1.4S) Class 2.3 (Toxic Gases) Class 5.2 (Organic Peroxides) Class 6.2 (Infectious Substances) Class 7 (Radioactive Material) Any substances or articles in Packing Group I (PG I) Any substances or articles exceeding Limited Quantities or not packaged in accordance with a Special Provision which specifically exempts the goods from the requirements of ADR Any substances or articles which have not been correctly packaged, marked and labelled UK Mail cannot accept any dangerous goods for delivery to the Channel Islands. Goods to other offshore destinations within the UK (e.g. Eire, Scottish Islands etc.) must be prepared in accordance with the IMDG Code as they will be sent by sea transport. IMDG shipments must also be accompanied by a fully completed dangerous goods note. Specific exclusions Please note that there are numerous specific exclusions to individual countries; for example you cannot ship personal effects to Australia or untreated wood products to the USA and Canada.

There are some obvious things that you cannot send with DHL (such as animals, illegal substances, guns and explosives for instance). But there are also less obvious items that DHL can’t transport, including aerosols, perfumes, aftershaves, eau de toilettes and cash. See below to find out what you cannot send. For international carriage there may be additional prohibited items specified by the country of destination. The following items will NOT be accepted for carriage by DHL. This list includes items which are prohibited for carriage by any law, regulation or statute of any federal, state or local government of any country from, to or through which the items may be carried. For international carriage there may be additional prohibited items specified by the country of destination. DHL may at its sole discretion refuse to carry other items not listed below.

• Alcohol – to other EU countries (sending alcohol within the UK is permitted). Shipments containing alcohol to destinations outside the EU may be subject to local restrictions
• All Samsung Galaxy Note7 and Samsung Note7 devices
• Antiques, works of art and fine art with an individual value in excess of £5,000
• Bullion (of any precious metal)
• Cash (legal tender – bank notes, currency notes, coins) and travelers cheques
• Clinical and / or biological samples (including but not limited to bodily fluids and tissue samples)
• Complete original and imitation firearms and firearm parts (including rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives / explosive devices
• Dangerous / hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road (“ADR”) or International Maritime Dangerous Goods (“IMDG”) regulations
• Electronic cigarettes
• Furs
• Human remains or ashes
• Hunting (animal) trophies, animal parts such as ivory and sharks fin, animal remains or ashes, or animal by-products and derived products not intended for human consumption, prohibited for movement by the CITES Convention and/or local law Illegal goods, such as counterfeit goods and narcotics
• Jewellery, costume jewellery, watches and objects constructed of precious metal and/or stones with a value in excess of £4,000 per waybill
• Laptop computers – No more than 2 laptop computers per package. Each package may not contain more than 1 lithium ion battery per laptop which must be contained within the laptop. No more than two packages per consignment. The shipment must not exceed £5,000 per waybill
• Lithium batteries
• All lithium metal batteries. Lithium metal batteries are generally non-rechargeable and contain metallic lithium
• Loose lithium ion batteries. Lithium ion batteries do not contain metallic lithium and are rechargeable. These include power banks, USB chargers etc
• Small electronic items, including mobile phones, containing lithium ion batteries – each package may not contain more than 2 batteries which must be contained within the electronic device. No more than 2 packages per consignment.
• Live animals (including but not limited to mammals, reptiles, fish, invertebrates, amphibians, birds, insects, larvae and pupae) Loose precious and semi-precious stones (cut or un-cut, polished or un-polished)
• Pornography (whether in printed, film or digital format)
• Tobacco, loose leaf tobacco products and pre-rolled cigarettes
• Used car parts and engines – only acceptable if all steps have been taken to nullify hazardous residues

DHL

The conversion factor used for calculating the volumetric weight of DHL and UPS shipments is 5000 and the formula is:

UK Mail

The formula for calculating volumetric weight of UK Mail shipment is: